rascals rules of play

Like all happy fun places, rascals has to ask you to observe a few simple rules so that we may keep our special destination safe, clean and enjoyable for everyone. Please take a moment to look at our rascals rules as they form the condition of entry. You can also download a PDF of these rules by clicking here.

Adults in the rascals play area
Adults must remove their shoes before entering the rascals play designated areas. Like the children, adults must wear socks in the play areas for hygiene reasons. (We promise we won’t look if they are odd colours or have holes in them!)

Ages for rascals play equipment
Our rascals play equipment is recommended for children 12 years and under. Older siblings may be admitted if accompanied by a younger sibling along with a responsible adult.

Allergies
Please don’t make our rascals sick! We are very careful at rascals to maintain our destination as a nut free zone. Please don’t bring any of your own food into any area of rascals.

Happy nappies
Due to hygiene reasons, we cannot allow any of you to change nappies in public areas. We’ve put some special baby change facilities in the rascals bathrooms for you to keep those nappies happy.

Be nice to each other and our play equipment!
Because we want to ensure rascals is a fabulous experience for your child and you, we have a zero tolerance policy towards unsociable or rough behaviour by either children or adults. Safety, and creating the right environment for your child, is paramount so we will ask anyone displaying such anti-social behaviour to leave. Please don’t damage any of rascals equipment and facilities. We will ask anyone doing so to pay for the repair.

Casual play rates
What great value! Our rascals casual play rates allow you to enter for a single play session. The great thing is there’s no time limit for your single play session but once you have left the designated play area, re-entry will attract a fresh casual play rate. Pricing is available at the front counter or at rascalsplay.com.au

Help us with cleanliness and hygiene
It’s really important to us that we maintain rascals as a clean and healthy destination. Our highest standards rely on our quick action to properly clean up any accidents. We do ask you to advise us immediately if you accidentally spill any food or drink in any rascals area. Our rascals toilets and bathrooms are inspected regularly. Please do tell us if your rascal has an accident or if you aren’t satisfied.

Dress code
What to wear, oh what to wear…we recommend our rascals are dressed in long tops and pants that aren’t made of man-made fibres. Socks are mandatory in rascals play areas but don’t worry if you’ve forgotten them as we do sell them. We ask all adults to ensure your child’s jewellery has been removed including watches, necklaces, rings, chains, badges or any other beautiful adornment that could include a sharp pin or object! We can’t accept any responsibility for any articles lost or damaged in rascals.

Emergency procedures
In the unlikely event that we have an emergency, please follow the instructions of our rascals staff. All emergency exits are clearly marked. Our designated rascals assembly point is Myahgah Mews opposite Mosman Council Chambers.

For those climbers out there
Our equipment has been designed to be played on from the inside. For your child’s safety, it is forbidden that they climb on the outside of the equipment.

Escorted play and supervision
At rascals, to maintain the safety of your child, every child must be accompanied by an adult (aged 18+) and an adult must accompany a child. Supervision of rascals parties must be on the basis of one adult for every five children. Please ensure that you have covered this ratio prior to entering into the rascals play area. rascals rule is that children are supervised at all times by the parent or responsible adult accompanying them. rascals does not accept responsibility for child supervision whilst on our premises or using the equipment. We ask that you accept your obligation and it is a condition of entry that you supervise your rascals and any rascals in your care at all times.

Food and drink
rascals does not allow any food or drink into the rascals play areas at any time. We do not allow any person, child or adult, to eat sweets or chew gum whilst using the equipment. Only food and drink purchased from rascals café may be consumed on the premises external to the rascals play area. Food for babies under 12 months who are still weaning is permitted in the rascals café area.

Incidents
In the unlikely event that there is an incident, please report it immediately to a rascals staff member as we must record it in our incident book. To avoid any incidents and ensure a safe and happy visit, it’s important that you follow our rules of play when using the equipment.

Liability
rascals Australia Pty Ltd does not accept responsibility or liability for loss or injury of whatever nature caused through misuse of equipment or lack of supervision by a parent or accompanying responsible adult.

Smoking
We don’t allow smoking in any part of rascals café, play, hair and parties’ areas. We will ask anyone who is smoking to leave and no refund of entry prices will be given.

Look after your possessions
Please take care of all your belongings as rascals does not accept responsibility for the loss or damage to any personal articles or possessions.

Slide code
This may sound strange but these common sense safety rules are often forgotten! We ask you to ensure your children go down the slides in a forward facing sitting position. Pushing others or being pushed by other children themselves is not permitted. rascals recommends that children fold their arms to avoid touching the sides and do not hold hands as people of varying weights travel at different speeds. Once your child has reached the landing pad with that happy grin, please make sure they immediately leave the slide area to avoid other people colliding with them. We do not allow children to climb up any slides from the bottom as they could be hit by other people coming down.

For those sick rascals out there
It’s so tempting when your rascal is off school and feeling unwell to take them to a place where they can be entertained for a while. However, you as parents and guardians are aware how easy it is for your child to be infected by others. We don’t want any of our rascals getting sick so it is a condition of entry that your child is fit and well when entering the rascals play areas. Please don’t bring your sick rascal here and we’re sure that you’ll understand when we refuse entry to any rascal that is visibly sick.